1001 Smart Cities
🇲🇿 Maputo

SIGEM Municipal Management System

🤖 AI-generated summary · ◆ 5 sourced claims · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

5 sourced claims on this page, none individually verified yet — turn on “Sources in the text” to see each one.

How this atlas is made · What “last verified” means · What “source-checked” means · The full record behind this page

Maputo's tax and land records once meant a trip across town to city hall. A World Bank-funded database from 2009, rebuilt and rebranded e.acacia, now runs the counter where residents deal with the municipality.

Outcome🔄 Ongoing
Evidence📰 Mediagrades the sourcing — this entry states no impact figure
what does this mean?The strongest source is press reporting; no primary evaluation was located. It grades who did the looking — not how well the project went. All four grades →
Run byCity government
Scale🏙️ City-wide
FundingWorld Bank IDA Credit 4257-MOZ (PROMAPUTO / PROMAPUTO II)

Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 2 more in Maputo · 🪪 Digital government guide · 🏛️ Governance projects

Maputo's Sistema Integrado de Gestao Municipal, built by Quidgest and Esri Portugal under the World Bank-funded PROMAPUTO programme, links land records, infrastructure and property-tax data to a shared municipal database. For the citizen counter it opened in 2024, the council presented a platform it calls e.acacia, which the mayor described in turn as a Sistema Integrado de Gestão Municipal; no source says whether it is the same system under a new name.

Live 📅 since 2009
🏛️ GovernanceDigital government

Sources

↗ Conselho Municipal de Maputo (authority)Official city council website.
↗ Quidgest — O Caso de MaputoBuilder documentation: World Bank credit 4257-MOZ, PROMAPUTO/PROMAPUTO II tender, unified database with Esri Portugal.
↗ AIM — Balcao do Municipe reforca combate a corrupcao em MaputoPublished 25 January 2024Jan 2024, Mozambican state news agency: identifies 'e.acacia' as the rebranded SIGEM, in active use at Maputo's citizen service counter for real-time municipal service delivery. (Direct fetch returns 403; confirmed via search-index summary of the article.)
Show your work What this page rests on and what it can’t tell you · all 5 claims with their sources · the forensic record

Evidence Passport · public beta 5 addressable claims, 3 source dossiers, one permanent baseline. The passport is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.

Inspect the claims, one by one — verbatim text, sources and caveats for all 5

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-68ae80bc5f9b887f descriptive
Maputo's Sistema Integrado de Gestao Municipal
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Reporting the opening of Maputo's citizen service counter, the Mozambican news agency AIM quotes mayor Eneas Comiche on the platform behind it: "O e.acacia e um Sistema Integrado de Gestao Municipal (SIGEM) que abarca todas as areas de actuacao do municipio, incluindo atendimento publico, tramitacao de expediente, gestao de processos de trabalho para a administracao de recursos humanos, materiais e financeiros" - an integrated municipal management system covering every area the council works in.
Caveat
The mayor uses the phrase to describe what kind of system it is rather than as the name of one product, and the council's own website never uses the term.

Sources carrying this claim

  1. AIM — Balcao do Municipe reforca combate a corrupcao em Maputo
Claim 2 clm-072901cc009bc06f descriptive
built by Quidgest and Esri Portugal
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The attribution rests on the builder's own account of the project: a presentation on Maputo's municipal development programme and urban land management, given by Teresa Chissequere of the Conselho Municipal de Maputo and published by Quidgest, the company that wrote the software. The document could not be opened while this card was written - the publisher's server turns automated requests away and the archived copy is unreachable from here - so no sentence from it is quoted.
Caveat
Quidgest built the system, so this is the builder describing its own work. No source outside the builder names Esri Portugal as a partner.

Sources carrying this claim

  1. Quidgest — O Caso de Maputo
Claim 3 clm-98d9a064be12ed7d descriptive
under the World Bank-funded PROMAPUTO programme
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The same builder presentation is a talk about PROMAPUTO, Maputo's municipal development programme, which the city ran on a World Bank credit. The document could not be opened while this card was written, so no sentence from it is quoted.
Caveat
The World Bank lent the money for PROMAPUTO; it did not run the system. The council's own website makes no reference to the programme.

Sources carrying this claim

  1. Quidgest — O Caso de Maputo
Claim 4 clm-d6c739db4333f7d4 descriptive
links land records, infrastructure and property-tax data to a shared municipal database
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
This description of what the system holds comes from the builder's project documentation, which could not be opened while this card was written, so no sentence from it is quoted.
Caveat
The only description of the platform from outside the builder is the mayor's, and it lists public service delivery, document workflow and the administration of staff, materials and finances - not land records, infrastructure or property-tax data. The council's website lists a cadastre-update service and the municipal property tax, but connects neither to this system.

Sources carrying this claim

  1. Quidgest — O Caso de Maputo
Claim 5 clm-64a8d8bdd313c3a7 descriptive
the council presented a platform it calls e.acacia
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
AIM reports the opening of Maputo's Balcao do Municipe on 25 January 2024 - "A cidade de Maputo, capital mocambicana, conta a partir desta quinta-feira (25) com um Balcao do Municipe" - a purpose-built four-storey counter budgeted at 300 million meticais, and quotes the mayor saying the e.acacia platform behind it was built for delivering the council's services virtually and in real time.
Caveat
The report describes the counter on its opening day in January 2024. Nothing among the sources listed here shows that it is still running: the council's own website mentions neither the counter nor the platform.

Sources carrying this claim

  1. AIM — Balcao do Municipe reforca combate a corrupcao em Maputo
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-08-22-evidence-baseline effective 2026-08-07 · created 2026-08-22

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:02c89d382cb94f871d01a5e1df2f23b41dab6976c2b60f594a0f21ad61014ca4
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
5
of 5 claims mapped
3
source dossiers
1
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Not recorded
Actor types
city-government
Funding model
Not recorded
Funding description
World Bank IDA Credit 4257-MOZ (PROMAPUTO / PROMAPUTO II)
Cost
Not recorded
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

3 source dossiers

Conselho Municipal de Maputo (authority) cmmaputo.gov.mz · background

Open original source ↗

Stable source ID
src-3ca1fae47e94f6ea
Publisher
Name not classified · cmmaputo.gov.mz
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Official city council website.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Quidgest — O Caso de Maputo quidgest.com · 3 linked claims

Open original source ↗

Stable source ID
src-78ca4f4ada6a315e
Publisher
Name not classified · quidgest.com
Type / language
pdf · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Builder documentation: World Bank credit 4257-MOZ, PROMAPUTO/PROMAPUTO II tender, unified database with Esri Portugal.

Descriptive only — not page/paragraph exact
Claims linked
AIM — Balcao do Municipe reforca combate a corrupcao em Maputo aimnews.org · 2 linked claims

Open original source ↗

Stable source ID
src-e6e3a3fd86c63489
Publisher
Name not classified · aimnews.org
Type / language
web-page · language not classified
Published
2024-01-25
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Jan 2024, Mozambican state news agency: identifies 'e.acacia' as the rebranded SIGEM, in active use at Maputo's citizen service counter for real-time municipal service delivery. (Direct fetch returns 403; confirmed via search-index summary of the article.)

Descriptive only — not page/paragraph exact
Claims linked
Known limits of this passport
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.

Continue exploring

Compare this project

🇲🇼 eVax Cold Chain Guard — Digital Vaccine Cold-Chain Tracking · Lilongwe Both trade paper registers for digital tracking — Lilongwe tags cold-chain fridges by QR code, Maputo links land and tax records. 🇲🇦 Casablanca City Portal & CasaChikaya Complaints · Casablanca Both link separate municipal systems into one portal residents use — Maputo for land and tax, Casablanca for city services and complaints. 🇧🇹 ARMS Digital Land & Property Records · Thimphu Same shift from counter to database — Maputo links land, infrastructure and tax records, Thimphu lets residents check land titles online.

Explore the wider context

💸 The Price Nobody Publishes📖 Civic participation platform📖 Digital identity📖 Government super-app
📎 Cite this project

1001 Smart Cities (2026). “SIGEM Municipal Management System” — Maputo, Mozambique. The Smart City Atlas. https://1001smartcities.org/projects/maputo-gis-tax/ (last verified 2026-08-07). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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