Agenda Online Appointment Scheduling

🤖 AI-generated summary · 🔎 Last verified 2026-08-05

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

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Rua da Cidadania offices look unchanged, but since 2018 every appointment booked there feeds a central dashboard: 4.1 million visits from 1.2 million registered users by April 2025.

Outcome🔄 Ongoing

Evidence🏛️ Official

what does this mean?

The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →

Run byCoordenadoria de Projetos da Informacao (Copi), Prefeitura de Curitiba

Scale🏙️ City-wide

Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 11 more in Curitiba · 🪪 Digital government guide · 🏛️ Governance projects

Curitiba's Agenda Online, launched in 2018 by the city planning department's Copi unit, lets residents book appointments at Rua da Cidadania offices and other municipal service points, logging every visit to a central dashboard. By April 2025 it covered 1,497 services across 115 departments, serving 1.2 million registered users; since April 2025 login runs through the city's e-Cidadao single sign-on.

Live 📅 since 2018

📊 Impact

By 30 April 2025, Agenda Online had logged 4.1 million total services (1.8 million scheduled appointments plus 2.3 million completed visits) from 1.2 million registered users across the ten regional Rua da Cidadania administrations — official city report.

🎓 Lesson

Since 22 April 2025, booking requires the city's e-Cidadao login (CPF plus password, replacing date-of-birth verification), which the city itself says depends on matching the citizen's data against Federal Revenue Service records — a sync requirement that Central 156 now fields support calls about.

🏛️ Governance Digital government

Sources

↗ Prefeitura de Curitiba (authority)Published 30 April 2025. Core evidence for the impact figure: 4.1M total services, 1.8M scheduled + 2.3M completed, 1.2M users, 1,497 services across 115 departments; describes the e-Cidadao login switch and Central 156's support role for registration issues.

↗ Prefeitura de Curitiba (authority)Published 21 June 2023. Confirms September 2018 creation date and that the Coordenadoria de Projetos da Informacao (Copi), under the city planning/finance secretariat, manages the platform; milestone of 1.44 million appointments, 640,000 registered citizens, 10,000+ bookings/day, 1,077 services/97 departments at that earlier date (superseded by the 2025 figures used for impact).

↗ Prefeitura de Curitiba (authority)Confirmed via search snippet (not directly fetched due to budget), consistent with and referenced inside the fetched 77144 article: announces the April 2025 shift to e-Cidadao authentication for scheduling.

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Compare this project

🇧🇷 Central 156 Citizen Service App · Curitiba Curitiba's other e-gov channel: the 156 app (2019) handles requests and complaints; this books appointments.

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💸 The Price Nobody Publishes 📖 Civic participation platform 📖 Digital identity 📖 Government super-app

📎 Cite this project

1001 Smart Cities (2026). “Agenda Online Appointment Scheduling” — Curitiba, Brazil. The Smart City Atlas. https://1001smartcities.org/projects/curitiba-agenda-online/ (last verified 2026-08-05). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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