GoPass: DART's Four-Agency Ticketing App & the Card That Came Seven Years Later
This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.
21 sourced claims on this page, none individually verified yet — turn on “Sources in the text” to see each one.
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✎ Corrected 23 Aug 2026 Publication date recorded for 8 sources. What changed →
Dallas built the ticketing app seven years before the card. Tap fares cap at $6 a day — but only if you register, which is the one thing a rider paying cash at the 7-Eleven counter has not done.
what does this mean?
The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 6 more in Dallas · 🎫 Smart ticketing guide · 🚲 Mobility projects
DART is a regional authority serving Dallas and 12 other member cities. It launched the GoPass mobile ticketing app on 16 September 2013, built by the Danish firm Unwire and shared from the start with the Fort Worth and Denton County agencies; DART's own FAQ now lists four operators on it, including Tulsa's MTTA in another state. The physical GoPass Tap card reached the Dallas Streetcar on 27 July 2020 on Vix Technology's account-based Vix Pulse back office, with open-loop bank cards and digital wallets added across buses, rail and streetcar on 23 September 2021. Registered cards and registered bank cards are fare-capped — DART stated in June 2023 that a rider would never pay more than $6.00 in a calendar day or $96.00 in a calendar month. The cap is gated behind registration, so a card bought with cash at a 7-Eleven or ACE Cash Express counter earns nothing until its owner creates an online account. And the system now runs on a shrinking network: in September 2025 DART's board cut seven bus routes and stretched fixed-route headways from 15 to 20 minutes, having approved in August a rise in the standard single ride from $3 to $4, after an audit found Plano had paid in $109.6m in 2023 against $44.6m of service received.
📊 Impact
DART reported more than 1.1 million app downloads and more than 10 million ticket sales between the September 2013 launch and November 2019. Registered GoPass Tap cards and registered contactless bank cards are capped at $6.00 per calendar day and $96.00 per calendar month (DART, June 2023); unregistered cards get no cap. A card needs $6.00 to activate and holds at most $200.00 in stored value.
🎓 Lesson
An app crossed agency and state lines here: GoPass carries four operators while DART's own tap card was still arriving on its own streetcar. But a fare cap that is only granted to riders with an online account quietly withholds the benefit from the cash customers the retail loading network was built to serve; if the cap is the equity feature, registration should not be the price of it.
Sources
Show 3 more sourcesShow fewer
📅 How old is the evidence?
Two clocks, kept apart: when this entry’s sources were published, and what has happened to its record in the atlas. Documented span: since 2013. 6 of 8 sources carry a publication date, from 10 October 2013 to 11 September 2025.
When the sources were published
- Government Technology (e.Republic) · pressGovernment Technology — Dallas Transit Agencies Launch Mobile Ticketing App
- Dallas Area Rapid Transit (DART) · operatorDART Daily — Personalize Your Travel with the Award-Winning GoPass App (11 Nov 2019)
- Vix Technology · vendorVix Technology — Dallas Streetcar System Now Accepts DART GoPass (9 Sep 2020)
- Mass Transit Magazine (Endeavor Business Media) · pressMass Transit / DART — Contactless Payment Makes Riding DART Even Easier (23 Sep 2021)
- Dallas Area Rapid Transit (DART) · operatorDART — DART Introduces New GoPass Tap Card Retail Network (30 June 2023)
- Dallas Observer · pressDallas Observer — DART Approves Biggest Service Cuts in 40 Years (11 Sep 2025) · updated 20 September 2025
What happened to this record
- Sources last read
- Entered the record
- Publication date recorded for 8 sources
Show your work What this page rests on and what it can’t tell you · all 21 claims with their sources · the forensic record
Evidence Passport · public beta 21 addressable claims, 8 source dossiers, one permanent baseline. The passport is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.
Inspect the claims, one by one — verbatim text, sources and caveats for all 21
The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-ee73fc3265658246
quantitative
DART is a regional authority serving Dallas and 12 other member cities
Sources carrying this claim
clm-033eeba720a0d33e
quantitative
It launched the GoPass mobile ticketing app on 16 September 2013
Sources carrying this claim
clm-037065086b6b3d66
descriptive
built by the Danish firm Unwire
Sources carrying this claim
clm-31b66e051f98e13d
descriptive
shared from the start with the Fort Worth and Denton County agencies
Sources carrying this claim
clm-4def5d5760fd10a2
descriptive
DART's own FAQ now lists four operators on it, including Tulsa's MTTA in another state
Sources carrying this claim
clm-4250eaad5e4e328d
quantitative
reached the Dallas Streetcar on 27 July 2020 on Vix Technology's account-based Vix Pulse back office
Sources carrying this claim
clm-2e6c2ca4a2179d5c
quantitative
with open-loop bank cards and digital wallets added across buses, rail and streetcar on 23 September 2021
Sources carrying this claim
clm-ac07f27368d37f7e
descriptive
Registered cards and registered bank cards are fare-capped
Sources carrying this claim
clm-9229ccab8c5fb68e
quantitative
DART stated in June 2023 that a rider would never pay more than $6.00 in a calendar day or $96.00 in a calendar month
Sources carrying this claim
clm-a239db8cab3514b9
descriptive
The cap is gated behind registration
Sources carrying this claim
clm-c3e315a5f157fc86
quantitative
a card bought with cash at a 7-Eleven or ACE Cash Express counter earns nothing until its owner creates an online account
Sources carrying this claim
clm-70cf088183d67064
quantitative
in September 2025 DART's board cut seven bus routes
Sources carrying this claim
clm-183cf9a9ddf87992
quantitative
stretched fixed-route headways from 15 to 20 minutes
Sources carrying this claim
clm-41dcfc051011ad6f
quantitative
a rise in the standard single ride from $3 to $4
Sources carrying this claim
clm-8ca779394199c858
quantitative
an audit found Plano had paid in $109.6m in 2023 against $44.6m of service received
Sources carrying this claim
clm-881e6575575cf846
quantitative
DART reported more than 1.1 million app downloads and more than 10 million ticket sales between the September 2013 launch and November 2019
Sources carrying this claim
clm-2435b09df2c3327b
quantitative
Registered GoPass Tap cards and registered contactless bank cards are capped at $6.00 per calendar day and $96.00 per calendar month (DART, June 2023)
Sources carrying this claim
clm-3eb1f97c75fff1bc
descriptive
unregistered cards get no cap
Sources carrying this claim
clm-01353ab55855839f
quantitative
A card needs $6.00 to activate and holds at most $200.00 in stored value
Sources carrying this claim
clm-e71d74b2163bdf5a
descriptive
GoPass carries four operators while DART's own tap card was still arriving on its own streetcar
Sources carrying this claim
clm-ca185e41d1fa7437
descriptive
a fare cap that is only granted to riders with an online account quietly withholds the benefit from the cash customers the retail loading network was built to serve
Sources carrying this claim
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:7080294ed30ad4295d3021352ac8b5c9cc8f80667dee9758dccb4cce4df5f177
- 21
- of 21 claims mapped
- 8
- source dossiers
- 6
- publication dates recorded
- 0
- archives linked
- 0
- exact locators
- 0
- content captures hashed
Governance facts carried by the record
- Operator
- Dallas Area Rapid Transit (DART), with Trinity Metro, DCTA and Tulsa's MTTA on the app; account-based back office by Vix Technology (Vix Pulse), original app by Unwire
- Actor types
- utility, private
- Funding model
- public
- Funding description
- DART operating budget, funded by member-city sales tax contributions
- Cost
- Not recorded
- Ownership
- Not recorded
- Decision rights
- Not recorded
- Exit conditions
- Not recorded
8 source dossiers
Government Technology — Dallas Transit Agencies Launch Mobile Ticketing App
- Stable source ID
src-c6fa3f42d20e7b5c- Publisher
- Name not classified · govtech.com
- Type / language
- web-page · language not classified
- Published
- 2013-10-10
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Carries the 16 September 2013 launch date, Unwire as developer, the three founding agencies, and the caveat that MBTA and TriMet already ran single-agency apps — the reason the 'first in the nation' claim is only attributed, never asserted.
DART Daily — Personalize Your Travel with the Award-Winning GoPass App (11 Nov 2019)
- Stable source ID
src-6b41d0c7bf801cd6- Publisher
- Name not classified · dartdaily.dart.org
- Type / language
- web-page · language not classified
- Published
- 2019-11-11
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Source for the 1.1 million downloads and 10 million ticket sales figures, dated November 2019, and for in-app booking of GoLink and UberPool rides.
- Claims linked
Vix Technology — Dallas Streetcar System Now Accepts DART GoPass (9 Sep 2020)
- Stable source ID
src-13ab0f77a5570597- Publisher
- Name not classified · vixtechnology.com
- Type / language
- web-page · language not classified
- Published
- 2020-09-09
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Vendor release: date the Tap card reached the Dallas Streetcar, the Vix Pulse account-based back office, and DART's footprint as Dallas plus 12 surrounding municipalities.
Mass Transit / DART — Contactless Payment Makes Riding DART Even Easier (23 Sep 2021)
- Stable source ID
src-03c1ff0263704726- Publisher
- Name not classified · masstransitmag.com
- Type / language
- web-page · language not classified
- Published
- 2021-09-23
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Dates open-loop bank card and digital wallet acceptance across buses, rail stations and the streetcar, and states that registered contactless payment methods also receive the $96 monthly cap.
DART — DART Introduces New GoPass Tap Card Retail Network (30 June 2023)
- Stable source ID
src-6dae3e11609fecdc- Publisher
- Name not classified · dart.org
- Type / language
- web-page · language not classified
- Published
- 2023-06-30
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
The load-bearing cap source: $6.00 daily cap, $96.00 monthly cap, registration required to receive capping and to recover a lost balance, $6.00 activation minimum, $200.00 maximum stored value, retail network across all 13 service area cities.
DART — GoPass App FAQs
- Stable source ID
src-458d50364d7668c5- Publisher
- Name not classified · pass.dart.org
- Type / language
- web-page · language not classified
- Published
- Not recorded
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
DART's own FAQ listing the four agencies on the app: DART, Trinity Metro, Metropolitan Tulsa Transit Authority and DCTA — the basis for the out-of-state claim.
Dallas Observer — DART Approves Biggest Service Cuts in 40 Years (11 Sep 2025)
- Stable source ID
src-64c2a8fb887f6d70- Publisher
- Name not classified · dallasobserver.com
- Type / language
- web-page · language not classified
- Published
- 2025-09-11
- Updated
- 2025-09-20
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Counterweight: seven routes eliminated, headways stretched from 15 to 20 minutes, standard single ride raised from $3 to $4, and the third-party audit finding Plano paid $109.6m in 2023 for $44.6m of service.
DART — What is fare capping? (Discount GoPass Tap card)
- Stable source ID
src-a8015bdcfcf9bc9f- Publisher
- Name not classified · dart.org
- Type / language
- web-page · language not classified
- Published
- Not recorded
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-07
- Dossier created
- 2026-08-23
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Describes the reduced-fare variant of capping for the means-tested Discount GoPass Tap card, held to Reduced Day Pass and Reduced Monthly Pass ceilings.
- Claims linked
- Background source; no baseline claim points here
Known limits of this passport
- Publisher names and source languages have not yet been classified; domains are recorded without guessing.
- Existing source notes are descriptive locators, not page- or paragraph-exact citations.
- A missing archive, publication date or content hash is shown as null rather than inferred.
- The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.
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📎 Cite this project
1001 Smart Cities (2026). “GoPass: DART's Four-Agency Ticketing App & the Card That Came Seven Years Later” — Dallas, United States. The Smart City Atlas. https://1001smartcities.org/projects/dallas-dart-gopass/ (last verified 2026-08-07). Data: CC BY 4.0.
The underlying data is free to reuse with attribution — see the open data page.
