Prepaid Water Metering, Token by Token

🤖 AI-generated summary · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

How this atlas is made · What “last verified” means · What “source-checked” means

Windhoek's 'smart' meters aren't wireless — residents type a 20-digit code into a battery box. The city bought 300 of them in 2022, building on prepaid metering it pioneered in informal settlements back in 1998.

Evidence🏛️ Officialgrades the sourcing — this entry states no impact figure
what does this mean?The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →
Scale🧪 Pilot

Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ Windhoek city profile · 💧 Water guide · 📡 Data & IoT projects

Windhoek pioneered prepaid water metering in informal settlements as early as 1998, running over 1,000 communal standpipes. A September 2021 pilot extended it to individual households: residents load a 20-digit code, bought at a vendor, into a battery-powered in-home unit — there is no wireless telemetry or dashboard. The city bought about 300 meters for the first residential phase in 2022, prioritising pensioners and struggling payers.

Live 📅 since 2021

Sources

↗ City of Windhoek — Finance and Customer (authority)Describes the 20-digit CIU token mechanism, 10-year battery life, and the September 2021 rollout start for individual residential prepaid water meters.
↗ The Namibian — prepaid water meter rollout (press)Confirms the ~300-meter first-phase purchase and targeting of pensioners, defaulting and willing-to-pay customers.
↗ Windhoek Observer — Henties Bay prepaid meter debate (press)Independent confirmation that Windhoek was the pioneer of prepaid water metering in Namibia, beginning in 1998.
📎 Cite this project

1001 Smart Cities (2026). “Prepaid Water Metering, Token by Token” — Windhoek, Namibia. The Smart City Atlas. https://1001smartcities.org/projects/windhoek-smart-metering/ (last verified 2026-08-02). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

✉️ Get the next source-checked smart-city project in your inbox

One short email a week: the Landmark, one Insight, the new cities. No spam, one-click unsubscribe. About the newsletter · RSS