Suihaoban Digital Government Super-App
This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.
5 sourced claims on this page, none individually verified yet — turn on “Sources in the text” to see each one.
How this atlas is made · What “last verified” means · What “source-checked” means · The full record behind this page
✎ Corrected 27 Aug 2026 1 claim added. What changed →
Guangzhou's Suihaoban app passed 23 million registered users by its fifth birthday, with nearly 11,000 services listed — though 'registered' is not the same as 'still using it'.
what does this mean?
The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 7 more in Guangzhou · 🪪 Digital government guide · 🏛️ Governance projects
Suihaoban ("easy to handle in Guangzhou"), launched in March 2020 by the Guangzhou Municipal Government Services and Data Management Bureau, bundles social insurance, medical insurance, housing fund, marriage registration, vehicle management and other high-frequency public services into a single app with a digital identity layer. Registered users passed 12 million within two years of launch and topped 23 million by its fifth anniversary in 2025, with nearly 11,000 services now listed on the platform. Registered-user counts are the operator's own usage proxy, not an independent measure of how many services are actually completed start-to-finish inside the app rather than at a counter.
🎓 Lesson
Both published numbers count supply and sign-ups. The service catalogue grew from about 2,500 entries to about 11,000 in three years, which measures how much of the bureaucracy has been listed, not how much of it can be finished inside the app rather than at a counter. And a registration in a government super-app is usually the by-product of one errand — a housing-fund check, a vehicle transfer — so the cumulative total can only rise, whatever happens to use. A figure that cannot fall is not a measure of adoption. The city says as much implicitly: five years in, it still reports registrations and listings, and nothing else.
Sources
📅 How old is the evidence?
Two clocks, kept apart: when this entry’s sources were published, and what has happened to its record in the atlas. Documented span: since 2020. 3 of 4 sources carry a publication date, from 30 March 2022 to 12 May 2025.
When the sources were published
- Guangzhou Municipal People's Government · city governmentGuangzhou Municipal Government — Suihaoban second anniversary: 12M+ registered users (official)
- 南方都市报 (Southern Metropolis Daily) · pressOriental Guangdong / oeeee.com (press mirror)
- Guangzhou Municipal People's Government · city governmentGuangzhou Municipal Government — Suihaoban fifth anniversary: 23.1M+ registered users, ~11,000 services (official, 12 May 2025)
What happened to this record
- 1 claim added
- Entered the record
- Sources last read
Show your work What this page rests on and what it can’t tell you · all 5 claims with their sources · the forensic record
Evidence Passport · public beta 5 addressable claims, 4 source dossiers, one permanent baseline. The passport is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.
Inspect the claims, one by one — verbatim text, sources and caveats for all 5
The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-af2a3847a2c64f83
quantitative
Suihaoban ("easy to handle in Guangzhou"), launched in March 2020 by the Guangzhou Municipal Government Services and Data Management Bureau, bundles social insurance, medical insurance, housing fund, marriage registration, vehicle management and other high-frequency public services into a single app with a digital identity layer
Sources carrying this claim
clm-172c939eba0443ef
quantitative
Registered users passed 12 million within two years of launch and topped 23 million by its fifth anniversary in 2025, with nearly 11,000 services now listed on the platform
Sources carrying this claim
clm-912cd86572fd9982
descriptive
Registered-user counts are the operator's own usage proxy, not an independent measure of how many services are actually completed start-to-finish inside the app rather than at a counter
Sources carrying this claim
clm-5e6be6a376a129eb
quantitative
12M+ registered users by March 2022 (2nd anniversary); 23.1M+ registered users and ~11,000 listed services by its 5th anniversary in 2025 (municipal government figures, self-reported)
Sources carrying this claim
clm-5ded26caff2ee599
quantitative
The service catalogue grew from about 2,500 entries to about 11,000 in three years
Sources carrying this claim
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:6304c1fe5a82309f85f69a0d3d3d96a8d6cb42cd50d68e1983f8f480d1f4752a
- 5
- of 5 claims mapped
- 4
- source dossiers
- 3
- publication dates recorded
- 0
- archives linked
- 0
- exact locators
- 0
- content captures hashed
Governance facts carried by the record
- Operator
- Guangzhou Municipal Government Services and Data Management Bureau
- Actor types
- city-government
- Funding model
- public
- Funding description
- Not recorded
- Cost
- Not recorded
- Ownership
- Not recorded
- Decision rights
- Not recorded
- Exit conditions
- Not recorded
4 source dossiers
Guangzhou Municipal Government — Suihaoban second anniversary: 12M+ registered users (official)
- Stable source ID
src-fe0225092e99a1e1- Publisher
- Name not classified · gz.gov.cn
- Type / language
- web-page · language not classified
- Published
- 2022-03-30
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-27
- Dossier created
- 2026-08-27
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
The city portal's second-anniversary account, published 30 March 2022 and sourced to Guangzhou Daily: the app has been live since March 2020, and by the end of March 2022 offered nearly 2,500 services to more than 12 million real-name registered users.
Oriental Guangdong / oeeee.com (press mirror)
- Stable source ID
src-8efb275412bd4365- Publisher
- Name not classified · m.mp.oeeee.com
- Type / language
- web-page · language not classified
- Published
- 2022-03-30
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-27
- Dossier created
- 2026-08-27
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Press mirror of the same 30 March 2022 report, corroborating the two-year figures from outside the city portal.
- Claims linked
Guangzhou Municipal Government — Suihaoban fifth anniversary: 23.1M+ registered users, ~11,000 services (official, 12 May 2025)
- Stable source ID
src-ac54dd2a9d4edf75- Publisher
- Name not classified · gz.gov.cn
- Type / language
- web-page · language not classified
- Published
- 2025-05-12
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-27
- Dossier created
- 2026-08-27
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
5-year update: 23.1M+ registered users, ~11,000 services.
Baidu Baike (background)
- Stable source ID
src-32bac7b3f96bdc75- Publisher
- Name not classified · baike.baidu.com
- Type / language
- web-page · language not classified
- Published
- Not recorded
- Updated
- Not recorded
- Source last checked
- No source-level check date
- Record last verified
- 2026-08-27
- Dossier created
- 2026-08-27
- Retrieved copy
- No local capture recorded
- Archive
- No archived copy linked
- Content hash
- No captured content hash
- Locator
- Descriptive only — not page/paragraph exact
Open the recorded source note
Background encyclopedia entry on the app and the bureau that runs it. A continuously edited wiki page with no publication date; nothing in this entry rests on it alone.
- Claims linked
- Background source; no baseline claim points here
Known limits of this passport
- Publisher names and source languages have not yet been classified; domains are recorded without guessing.
- Existing source notes are descriptive locators, not page- or paragraph-exact citations.
- A missing archive, publication date or content hash is shown as null rather than inferred.
- The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.
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📎 Cite this project
1001 Smart Cities (2026). “Suihaoban Digital Government Super-App” — Guangzhou, China. The Smart City Atlas. https://1001smartcities.org/projects/guangzhou-suihaoban-egov/ (last verified 2026-08-27). Data: CC BY 4.0.
The underlying data is free to reuse with attribution — see the open data page.