Jinxinban Government Services Super-App
This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.
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Tianjin's Jinxinban app has bundled government paperwork — insurance, transit, certificates — into one login since December 2019. Registered users grew from 10 million in 2021 to more than 22 million by 2025, all self-reported.
what does this mean?
The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 5 more in Tianjin · 🪪 Digital government guide · 🏛️ Governance projects
Tianjin launched its official mobile government-services platform, Jinxinban ('津心办'), on 26 December 2019, jointly run by the Tianjin Municipal Cyberspace Affairs Office and the Municipal Big Data Management Center. It bundles municipal, district and street/town-level services — social insurance, housing fund, transit, certificates, appointments — into a single login across three channels: its own app plus Alipay and WeChat mini-programs, under a 'one number, one login, one network' design. Registered users passed 10 million by May 2021, and the platform had grown to more than 22 million registered users by late 2025, when it won a national 'handheld government services' recognition. Usage figures are the operator's own reporting.
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1001 Smart Cities (2026). “Jinxinban Government Services Super-App” — Tianjin, China. The Smart City Atlas. https://1001smartcities.org/projects/tianjin-jinxinban-egov/ (last verified 2026-08-02). Data: CC BY 4.0.
The underlying data is free to reuse with attribution — see the open data page.