1001 Smart Cities
🇦🇪 Abu Dhabi

TAMM: Abu Dhabi's Government Super-App

🤖 AI-generated summary · ◆ 10 sourced claims · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

10 sourced claims on this page, none individually verified yet — turn on “Sources in the text” to see each one.

How this atlas is made · What “last verified” means · What “source-checked” means · The full record behind this page

✎ Updated 22 Aug 2026 Publication date recorded for 10 sources. What changed →

Since October 2025 the app renews licences and pays bills without being asked. The government reports 3.8 million users — roughly everyone in the emirate — and about four transactions per user a year.

Outcome🔄 Ongoing
Evidence🏛️ Official
what does this mean?The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →
Run byDepartment of Government Enablement – Abu Dhabi (DGE)
Scale🗺️ Regional
FundingAbu Dhabi Government (Department of Government Enablement)

Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 7 more in Abu Dhabi · 🪪 Digital government guide · 🏛️ Governance projects

TAMM is Abu Dhabi's single front door to government — one app and portal carrying more than 1,150 services from 90-plus public and private partners, run by the emirate's Department of Government Enablement since the platform went live in phases in 2018. What separates it from the other government super-apps in this atlas is that it no longer waits to be opened: the AutoGov function added in October 2025 renews licences, pays utility bills and books routine health appointments on its own, a year after a conversational AI assistant replaced the menu as the main way in. It is an emirate platform, not a city one — the same app serves Al Ain and Al Dhafra. Every performance number comes from the government itself, and several of them do not reconcile with each other.

Live 📅 since 2018

📊 Impact

DGE reported 3.8 million users, 1,150+ services in 90+ languages, 95% of requests resolved by AI and 92.5% satisfaction on 8 January 2026. That user count is 92% of the emirate's entire population of 4,135,985 (SCAD, 2024), so it counts registrations, not active use — DGE's own October 2024 figure was 2.8 million active users. The usage number the government publishes is smaller: about 12.7 million transactions a year against 3.2 million users (May 2025), roughly four per user per year. The claim that TAMM eliminates 'over 36 million customer visits annually' is a modelled counterfactual, not a count. All figures are self-reported; no independent audit was found.

🎓 Lesson

An app that acts on your behalf is a different thing from one that saves you a trip, and Abu Dhabi crossed that line in October 2025 without publishing an error rate, an opt-out figure or an outside audit of what AutoGov does unasked. The government's own numbers disagree: within two months of each other, DGE's ITU prize submission reported 400,000 AI users and 95% of requests handled autonomously while its director general told the press 700,000 and 77%. The most prominent outside endorsement — Microsoft's president citing TAMM to the US Senate — comes from the vendor whose Core42 sovereign cloud the platform runs on. And the one figure that is neither a projection nor a registration count is the flattest: about four transactions per user per year. Most people meet their government a handful of times annually, however good the app is.

🏛️ GovernanceDigital governmentArtificial intelligence

Sources

↗ Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)Current official figures: 'Now serving 3.8 million users across more than 1,150 services in 90-plus languages', 'TAMM resolves 95 per cent of requests through AI', 'resolving 90 per cent of requests within one day', 'completed more than 1.9 million service cases through conversational AI', '92.5 per cent user satisfaction rate', 'eliminating over 36 million customers visits annually'.
↗ Abu Dhabi Media Office — DGE launches TAMM 4.0, 14 Oct 2025 (authority)Carries the AutoGov launch and its function ('automatically manages recurring tasks – from license renewals and utility payments to scheduling routine healthcare appointments'), 1,100+ services and 90+ partners. The 'world's first AutoGov function' and 'world's first AI-native government' superlatives are the government's own and are attributed, not adopted.
↗ Department of Government Enablement – Abu Dhabi launches TAMM 3.0 (authority)TAMM 3.0 launched at GITEX Global 2024 with 'over 800 seamless services' and a voice-capable AI assistant in Arabic and English; also the source of the TAMM Nexus claim of 'a potential 70-80 per cent increase in speed, accuracy, and quality' — a projection, deliberately not used as an impact figure.
↗ The National — 'Abu Dhabi super app Tamm surpasses 1,000 services', 24 May 2025 (press)Updated 26 May 2025Supplies the only published usage-side pair: 3.2 million users and 12.7 million transactions annually, plus the AI assistant's October 2024 launch, '77% of requests instantly', 700,000+ AI users and 92% satisfaction — all attributed to DGE director general Dr Mohamed Al Askar. Also reports Microsoft president Brad Smith citing TAMM before the US Senate.
↗ ITU / WSIS Prizes 2025 — TAMM AI Assistant, submitted by DGE (self-submitted dossier)DGE's own prize submission: '400,000+ users have engaged with TAMM AI, generating 1 million+ messages across 630,000 conversations', 'Managing 95% of incoming requests autonomously'. Directly contradicts the 700,000 users / 77% instant figures given to the press months later — the basis for the entry's statement that the numbers do not reconcile. A prize on a self-submitted dossier, not an evaluation.
Show 5 more sourcesShow fewer
↗ Statistics Centre – Abu Dhabi (SCAD), 30 June 2025 (authority)Emirate population 4,135,985 in 2024; Abu Dhabi region about 2.8 million (68%), Al Ain region nearly 1 million (24%), Al Dhafra 325,735 (8%). Carries both the registrations-not-users reading and the emirate-vs-city scope statement.
↗ Apple App Store — TAMM, Abu Dhabi Government (app listing)Freshness test: version 7.5.0 released 7 July 2026, 4.6 stars from 18,000 ratings, listing advertises '1000+ smart government services'. The app is actively maintained. (Google Play served the fetch a truncated page, so the test was run here instead.)
↗ Department of Health – Abu Dhabi, 7 Aug 2018 (authority)Contemporaneous primary evidence for the 2018 start: completion of 'phase one' of the TAMM integrated government project, enabling 49 DoH e-services without physical documents. Carries yearStart.
↗ UAE Embassy, Washington DC — Abu Dhabi / Microsoft / G42 partnership, 18 Mar 2025 (official)TAMM runs on 'Core42's Sovereign Public Cloud, powered by Azure'; states 'TAMM 3.0 has reduced the number of offline customer visits by 90% and made more than 73% of transactions instantaneous'. Also the source of the AED13 billion (US$3.54bn) figure — that is the 2025-2027 Digital Strategy budget, NOT TAMM's cost, and is deliberately not used in the cost field.
↗ Khaleej Times — 'Inside Tamm', 23 May 2025 (press)Background on the pre-digital origin (first government service centre in Al Dhafra, 2005; Abu Dhabi e-government strategy 2006) and the TAMM Care and Advocacy team that contacts users proactively. Not used for any performance figure.
Show your work What this page rests on and what it can’t tell you · all 10 claims with their sources · the forensic record

Evidence Passport · public beta 10 addressable claims, 10 source dossiers, one permanent baseline. The passport is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.

Inspect the claims, one by one — verbatim text, sources and caveats for all 10

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-81bf79a7fc843520 quantitative
one app and portal carrying more than 1,150 services from 90-plus public and private partners, run by the emirate's Department of Government Enablement since the platform went live in phases in 2018
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The January 2026 authority statement gives 'more than 1,150 services in 90-plus languages'. The contemporaneous 2018 health-department release is the primary evidence for the phased start: completion of 'phase one' of the TAMM integrated government project, enabling 49 e-services without physical documents.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)
  2. Department of Health – Abu Dhabi, 7 Aug 2018 (authority)
Claim 2 clm-bd1bd4cb96b8c079 quantitative
the AutoGov function added in October 2025 renews licences, pays utility bills and books routine health appointments on its own, a year after a conversational AI assistant replaced the menu as the main way in
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The October 2025 release describes AutoGov as automatically managing recurring tasks 'from license renewals and utility payments to scheduling routine healthcare appointments', alongside 1,100+ services and 90+ partners. The previous version, launched at a trade show in October 2024, introduced the voice-capable AI assistant in Arabic and English.
Caveat
The accompanying 'world's first AutoGov function' and 'world's first AI-native government' superlatives are the government's own and are attributed rather than adopted.

Sources carrying this claim

  1. Abu Dhabi Media Office — DGE launches TAMM 4.0, 14 Oct 2025 (authority)
  2. Department of Government Enablement – Abu Dhabi launches TAMM 3.0 (authority)
Claim 3 clm-2760505467973fb9 descriptive
It is an emirate platform, not a city one — the same app serves Al Ain and Al Dhafra
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The statistical authority gives the emirate population as 4,135,985 in 2024, split across the Abu Dhabi region at about 2.8 million (68 per cent), the Al Ain region at nearly 1 million (24 per cent) and Al Dhafra at 325,735 (8 per cent) — the basis for the emirate-versus-city scope statement.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Statistics Centre – Abu Dhabi (SCAD), 30 June 2025 (authority)
Claim 4 clm-e753513fdfff5308 quantitative
DGE reported 3.8 million users, 1,150+ services in 90+ languages, 95% of requests resolved by AI and 92.5% satisfaction on 8 January 2026
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The authority statement reads: 'Now serving 3.8 million users across more than 1,150 services in 90-plus languages', 'TAMM resolves 95 per cent of requests through AI', 'resolving 90 per cent of requests within one day', 'completed more than 1.9 million service cases through conversational AI', and '92.5 per cent user satisfaction rate'.
Caveat
All figures are self-reported; no independent audit was found.

Sources carrying this claim

  1. Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)
Claim 5 clm-98e041a01b669e7c quantitative
That user count is 92% of the emirate's entire population of 4,135,985 (SCAD, 2024), so it counts registrations, not active use — DGE's own October 2024 figure was 2.8 million active users
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The statistical authority puts the emirate's 2024 population at 4,135,985, against the platform's reported 3.8 million users — a share that cannot describe active use in a population that includes children and short-stay residents.
Caveat
The reading of the figure as registrations rather than active users is the entry's own inference from the ratio, not a statement by the department.

Sources carrying this claim

  1. Statistics Centre – Abu Dhabi (SCAD), 30 June 2025 (authority)
  2. Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)
Claim 6 clm-34fe27627670aebb quantitative
The usage number the government publishes is smaller: about 12.7 million transactions a year against 3.2 million users (May 2025), roughly four per user per year
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The only published usage-side pair: 3.2 million users and 12.7 million transactions annually, attributed to the department's director general, alongside the AI assistant's October 2024 launch, '77% of requests instantly', 700,000+ AI users and 92 per cent satisfaction.
Caveat
Government figures relayed by the press. The ratio of roughly four transactions per user per year is the entry's own arithmetic on the two published numbers.

Sources carrying this claim

  1. The National — 'Abu Dhabi super app Tamm surpasses 1,000 services', 24 May 2025 (press)
Claim 7 clm-9f18d14b838e484c quantitative
The claim that TAMM eliminates 'over 36 million customer visits annually' is a modelled counterfactual, not a count
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The authority statement carries the phrase 'eliminating over 36 million customers visits annually' with no method, no baseline year and no counting mechanism — a figure about visits that did not happen.
Caveat
The classification as a modelled counterfactual is the entry's own reading, drawn from the absence of any stated method.

Sources carrying this claim

  1. Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)
Claim 8 clm-0a056fa511d4c8f7 quantitative
Abu Dhabi crossed that line in October 2025 without publishing an error rate, an opt-out figure or an outside audit of what AutoGov does unasked
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The launch release describes what AutoGov does automatically and states no error rate, opt-out mechanism or evaluation; the January 2026 statement, three months later, publishes satisfaction, resolution and case-count figures but none of the three.
Caveat
A negative finding across the authority's own publications and the sources reached in this review.

Sources carrying this claim

  1. Abu Dhabi Media Office — DGE launches TAMM 4.0, 14 Oct 2025 (authority)
  2. Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority)
Claim 9 clm-0d34a47bfc3b732d quantitative
within two months of each other, DGE's ITU prize submission reported 400,000 AI users and 95% of requests handled autonomously while its director general told the press 700,000 and 77%
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The department's own prize submission states '400,000+ users have engaged with TAMM AI, generating 1 million+ messages across 630,000 conversations' and 'Managing 95% of incoming requests autonomously'. Months later its director general gave the press 700,000+ AI users and 77 per cent of requests handled instantly.
Caveat
The prize is awarded on a self-submitted dossier and is not an evaluation.

Sources carrying this claim

  1. ITU / WSIS Prizes 2025 — TAMM AI Assistant, submitted by DGE (self-submitted dossier)
  2. The National — 'Abu Dhabi super app Tamm surpasses 1,000 services', 24 May 2025 (press)
Claim 10 clm-9b7ce7f17db92346 quantitative
The most prominent outside endorsement — Microsoft's president citing TAMM to the US Senate — comes from the vendor whose Core42 sovereign cloud the platform runs on
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The press report records Microsoft's president citing the platform before the US Senate. The official partnership statement records that the platform runs on 'Core42's Sovereign Public Cloud, powered by Azure' — the same vendor.
Caveat
The same official statement carries a figure of AED 13 billion (US$3.54bn); that is the 2025-2027 Digital Strategy budget, not the platform's cost, and is deliberately not used in the entry's cost field.

Sources carrying this claim

  1. The National — 'Abu Dhabi super app Tamm surpasses 1,000 services', 24 May 2025 (press)
  2. UAE Embassy, Washington DC — Abu Dhabi / Microsoft / G42 partnership, 18 Mar 2025 (official)
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-08-21-source-dates effective 2026-08-07 · created 2026-08-22

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:ce0405898dab31100781e2e4a2d615cbd919596f930efb7b77c032dbe8a23260
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
10
of 10 claims mapped
10
source dossiers
6
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Department of Government Enablement – Abu Dhabi (DGE)
Actor types
regional-government
Funding model
public
Funding description
Abu Dhabi Government (Department of Government Enablement)
Cost
Not recorded
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

10 source dossiers

Department of Government Enablement – Abu Dhabi, 8 Jan 2026 (authority) dge.gov.ae · 5 linked claims

Open original source ↗

Stable source ID
src-b54552bf8cbdbcfb
Publisher
Name not classified · dge.gov.ae
Type / language
web-page · language not classified
Published
2026-01-08
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Current official figures: 'Now serving 3.8 million users across more than 1,150 services in 90-plus languages', 'TAMM resolves 95 per cent of requests through AI', 'resolving 90 per cent of requests within one day', 'completed more than 1.9 million service cases through conversational AI', '92.5 per cent user satisfaction rate', 'eliminating over 36 million customers visits annually'.

Descriptive only — not page/paragraph exact
Claims linked
Abu Dhabi Media Office — DGE launches TAMM 4.0, 14 Oct 2025 (authority) mediaoffice.abudhabi · 2 linked claims

Open original source ↗

Stable source ID
src-20f70e0527ef9fd3
Publisher
Name not classified · mediaoffice.abudhabi
Type / language
web-page · language not classified
Published
2025-10-14
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Carries the AutoGov launch and its function ('automatically manages recurring tasks – from license renewals and utility payments to scheduling routine healthcare appointments'), 1,100+ services and 90+ partners. The 'world's first AutoGov function' and 'world's first AI-native government' superlatives are the government's own and are attributed, not adopted.

Descriptive only — not page/paragraph exact
Claims linked
Department of Government Enablement – Abu Dhabi launches TAMM 3.0 (authority) dge.gov.ae · 1 linked claim

Open original source ↗

Stable source ID
src-43070682f80ecd52
Publisher
Name not classified · dge.gov.ae
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

TAMM 3.0 launched at GITEX Global 2024 with 'over 800 seamless services' and a voice-capable AI assistant in Arabic and English; also the source of the TAMM Nexus claim of 'a potential 70-80 per cent increase in speed, accuracy, and quality' — a projection, deliberately not used as an impact figure.

Descriptive only — not page/paragraph exact
Claims linked
The National — 'Abu Dhabi super app Tamm surpasses 1,000 services', 24 May 2025 (press) thenationalnews.com · 3 linked claims

Open original source ↗

Stable source ID
src-9c1690edd16acdfa
Publisher
Name not classified · thenationalnews.com
Type / language
web-page · language not classified
Published
Not recorded
Updated
2025-05-26
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Supplies the only published usage-side pair: 3.2 million users and 12.7 million transactions annually, plus the AI assistant's October 2024 launch, '77% of requests instantly', 700,000+ AI users and 92% satisfaction — all attributed to DGE director general Dr Mohamed Al Askar. Also reports Microsoft president Brad Smith citing TAMM before the US Senate.

Descriptive only — not page/paragraph exact
Claims linked
ITU / WSIS Prizes 2025 — TAMM AI Assistant, submitted by DGE (self-submitted dossier) itu.int · 1 linked claim

Open original source ↗

Stable source ID
src-38af91ab15a7ae9e
Publisher
Name not classified · itu.int
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

DGE's own prize submission: '400,000+ users have engaged with TAMM AI, generating 1 million+ messages across 630,000 conversations', 'Managing 95% of incoming requests autonomously'. Directly contradicts the 700,000 users / 77% instant figures given to the press months later — the basis for the entry's statement that the numbers do not reconcile. A prize on a self-submitted dossier, not an evaluation.

Descriptive only — not page/paragraph exact
Claims linked
Statistics Centre – Abu Dhabi (SCAD), 30 June 2025 (authority) scad.gov.ae · 2 linked claims

Open original source ↗

Stable source ID
src-2ddb45f0c672f600
Publisher
Name not classified · scad.gov.ae
Type / language
web-page · language not classified
Published
2025-06-30
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Emirate population 4,135,985 in 2024; Abu Dhabi region about 2.8 million (68%), Al Ain region nearly 1 million (24%), Al Dhafra 325,735 (8%). Carries both the registrations-not-users reading and the emirate-vs-city scope statement.

Descriptive only — not page/paragraph exact
Claims linked
Apple App Store — TAMM, Abu Dhabi Government (app listing) apps.apple.com · background

Open original source ↗

Stable source ID
src-28c43b4c2b9bf8ca
Publisher
Name not classified · apps.apple.com
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Freshness test: version 7.5.0 released 7 July 2026, 4.6 stars from 18,000 ratings, listing advertises '1000+ smart government services'. The app is actively maintained. (Google Play served the fetch a truncated page, so the test was run here instead.)

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Department of Health – Abu Dhabi, 7 Aug 2018 (authority) doh.gov.ae · 1 linked claim

Open original source ↗

Stable source ID
src-4c228e9d8c143782
Publisher
Name not classified · doh.gov.ae
Type / language
web-page · language not classified
Published
2018-08-07
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Contemporaneous primary evidence for the 2018 start: completion of 'phase one' of the TAMM integrated government project, enabling 49 DoH e-services without physical documents. Carries yearStart.

Descriptive only — not page/paragraph exact
Claims linked
UAE Embassy, Washington DC — Abu Dhabi / Microsoft / G42 partnership, 18 Mar 2025 (official) uae-embassy.org · 1 linked claim

Open original source ↗

Stable source ID
src-0ce1cc80b946bb0d
Publisher
Name not classified · uae-embassy.org
Type / language
web-page · language not classified
Published
2025-03-18
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

TAMM runs on 'Core42's Sovereign Public Cloud, powered by Azure'; states 'TAMM 3.0 has reduced the number of offline customer visits by 90% and made more than 73% of transactions instantaneous'. Also the source of the AED13 billion (US$3.54bn) figure — that is the 2025-2027 Digital Strategy budget, NOT TAMM's cost, and is deliberately not used in the cost field.

Descriptive only — not page/paragraph exact
Claims linked
Khaleej Times — 'Inside Tamm', 23 May 2025 (press) khaleejtimes.com · background

Open original source ↗

Stable source ID
src-e8660945abac7441
Publisher
Name not classified · khaleejtimes.com
Type / language
web-page · language not classified
Published
2025-05-23
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-07
Dossier created
2026-08-22
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Background on the pre-digital origin (first government service centre in Al Dhafra, 2005; Abu Dhabi e-government strategy 2006) and the TAMM Care and Advocacy team that contacts users proactively. Not used for any performance figure.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Known limits of this passport
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.

Continue exploring

Compare this project

🇦🇪 Digital Dubai · Dubai Two UAE emirates, two super-apps: DubaiNow bundles ~370 services and waits to be opened; TAMM's AutoGov renews and pays unasked. 🇨🇳 Suishenban: One Network for All Government Services · Shanghai Both publish huge self-reported user counts: Shanghai claims 89M registered; Abu Dhabi's 3.8M is 92% of its emirate's population. 🇭🇰 iAM Smart Digital Identity & Single Sign-On · Hong Kong Rare pair that publish real use, not sign-ups: Hong Kong reports ~180,000 uses a day, Abu Dhabi about four transactions per user a year.

One login for the whole city — and the number cities publish about it

Four municipal super-apps, each replacing an estate of one-app-per-service. Every one of them reports cumulative registrations, the only figure that never falls; none reports how many of its services anyone opened last month.

ProjectSinceStatusOutcomeEvidenceRun byCostWhat the city reports
My Nanjing City Super-AppNanjing, 🇨🇳 2014 Live Ongoing Official City government not public More registered users than the city has residents — a decade of cumulative sign-ups, which is neither fraud nor adoption.
Suishenban: One Network for All Government ServicesShanghai, 🇨🇳 2018 Live Ongoing Official City government not public Thousands of service items and tens of millions of registrations, all self-reported by the municipality and not independently audited.
Sadayana — Bandung's Service Consolidation AppBandung, 🇮🇩 — Live Ongoing Official City government not public The clean before-and-after: the city stopped competing to launch more apps and consolidated them behind one login.
TAMM: Abu Dhabi's Government Super-AppAbu Dhabi, 🇦🇪 2018 Live Ongoing Official Regional government not public One front door carrying services from public and private partners alike, which makes the estate it replaced harder to see.

Explore the wider context

💸 The Price Nobody Publishes📖 Adaptive traffic signals📖 Civic participation platform📖 Digital identity
📎 Cite this project

1001 Smart Cities (2026). “TAMM: Abu Dhabi's Government Super-App” — Abu Dhabi, United Arab Emirates. The Smart City Atlas. https://1001smartcities.org/projects/abu-dhabi-tamm/ (last verified 2026-08-07). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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